Privacy Policy

Last updated: [Month Day, Year]

1. Introduction

Welcome to Metro Forge Fitness ("Metro Forge Fitness," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, mobile applications, or otherwise interact with us in the United States.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please do not use our services.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide to Us

• Contact information: name, email address, phone number, mailing address.
• Account information: username, password, profile details.
• Fitness-related information: fitness goals, preferences, activity logs, and other data you choose to provide related to your fitness journey.
• Payment information: billing address and limited payment details (note: full payment card data is typically processed by our third‑party payment processors and not stored by us).
• Communications: messages, feedback, and other information you provide when you contact us, participate in surveys, promotions, or events.

2.2 Information Collected Automatically When you access or use our website, apps, or services, we may automatically collect:

• Device and usage data: IP address, browser type, operating system, device identifiers, app version, pages or screens viewed, time and date of visits, and referring URLs.
• Location data: approximate location based on your IP address or, with your consent, more precise location through GPS or similar technologies.
• Cookies and similar technologies data: information from cookies, web beacons, pixels, and local storage used to recognize your browser or device and improve your experience.

2.3 Information from Third Parties We may receive information about you from:

• Third‑party platforms and integrations (e.g., fitness trackers, wearables, or health apps) when you choose to connect them to our services.
• Payment processors and service providers.
• Marketing and analytics partners.

3. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain our fitness services, classes, and programs.
• To create and manage your account and user profile.
• To personalize your fitness experience, including workout recommendations, training plans, and content tailored to your goals and preferences.
• To process payments and complete transactions.
• To communicate with you about your account, bookings, updates, security alerts, and administrative messages.
• To send marketing and promotional communications (where permitted by law and your preferences), including information about new features, offers, and events.
• To analyze usage and performance of our services, improve our offerings, and develop new features.
• To maintain the security and integrity of our systems, detect and prevent fraud, and enforce our terms and policies.
• To comply with legal obligations and respond to lawful requests from public authorities.

4. Legal Bases for Processing (Where Applicable)

Where required by applicable law, we rely on one or more of the following legal bases to process your personal information:

• Your consent.
• Performance of a contract with you.
• Compliance with a legal obligation.
• Our legitimate interests (such as providing and improving our services, ensuring security, and preventing fraud), provided they are not overridden by your rights and interests.

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings.
• Keep you signed in.
• Analyze site and app traffic and usage.
• Improve functionality and performance.

You can typically set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our services may not function properly without cookies.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

6.1 Service Providers We may share information with vendors and service providers who perform services on our behalf, such as payment processing, data hosting, analytics, customer support, marketing, and email delivery. These parties are authorized to use your information only as necessary to provide services to us.

6.2 Business Transfers If Metro Forge Fitness is involved in a merger, acquisition, reorganization, sale of assets, or similar transaction, your information may be transferred as part of that transaction, subject to this Privacy Policy.

6.3 Legal Requirements and Protection of Rights We may disclose your information when we believe in good faith that disclosure is necessary to:

• Comply with applicable laws, regulations, or legal processes.
• Respond to lawful requests from public or government authorities.
• Protect the rights, property, or safety of Metro Forge Fitness, our users, or others.
• Enforce our terms and policies or prevent fraud and security issues.

6.4 With Your Consent We may share your information with third parties when you direct us to do so or when you give your explicit consent.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete, anonymize, or otherwise securely dispose of it.

8. Data Security

We use reasonable physical, technical, and administrative safeguards designed to protect your information against unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

Depending on where you live and subject to applicable law, you may have certain rights and choices regarding your personal information, including:

• Access and update: You may review and update certain account and profile information directly through your account settings or by contacting us.
• Marketing communications: You may opt out of receiving marketing emails by following the unsubscribe instructions in those emails or contacting us. You may still receive non‑marketing communications related to your account and services.
• Cookies: You may adjust your browser settings to refuse cookies or indicate when a cookie is being sent, as described above.

Residents of certain U.S. states may have additional privacy rights under state laws. Where such laws apply, we will honor the rights they provide, which may include the right to request access to, deletion of, or information about the sale or sharing of your personal information, and the right to not be discriminated against for exercising those rights.

To exercise any applicable rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete such information. If you believe we might have any information from or about a child under 13, please contact us.

11. Third‑Party Links and Services

Our services may contain links to third‑party websites, apps, or services that are not operated by Metro Forge Fitness. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third‑party services you visit or use.

12. International Data Transfers

Metro Forge Fitness primarily serves users in the United States. If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions, where data protection laws may differ from those in your country. By using our services, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. In some cases, we may also notify you of significant changes by email, through our services, or by other means, as required by law. Your continued use of our services after any changes take effect signifies your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise any applicable rights, please contact us at:

Metro Forge Fitness Email: [insert contact email] Mailing Address: [insert mailing address in the United States]

Please include enough information for us to understand and respond to your request.